Privacy Policy

Effective Date: 4/17/2026

Aura Spa ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, auraspany.com (the "Site"), and use our services, including booking appointments, making purchases, and subscribing to our emails.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect several different types of information for various purposes to provide and improve our services to you:

  • Personal Data: While using our Site to book an appointment, purchase a product or gift card, or sign up for our newsletter, we may ask you to provide certain personally identifiable information. This may include, but is not limited to: your name, email address, phone number, billing address, and payment information.

  • Usage Data: We may also collect information on how the Site is accessed and used. This may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and other diagnostic data.

2. How We Collect Your Information

We collect information through two primary third-party platforms that power our website and business operations:

  • Squarespace (Website Hosting & Analytics): Our website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including information about your browser, network, and device, web pages you visited prior to coming to this website, and your IP address. Squarespace needs the data to run this website and to protect and improve its platform and services.

  • Mangomint (Booking, Point of Sale, & Email Marketing): We use Mangomint to securely power our online booking, product/gift card purchases, and email subscriptions. When you schedule an appointment, create a client profile, or make a purchase, your personal data and payment information are processed directly through Mangomint’s secure system. Mangomint stores your client history and contact preferences so we can provide you with personalized service.

3. How We Use Your Information

We use the collected information for various business purposes, including:

  • To schedule, confirm, and manage your spa appointments.

  • To process payments for services, products, or gift cards.

  • To communicate with you, including sending appointment reminders, confirmations, and customer service inquiries.

  • To send you marketing emails and promotional offers (only if you have opted in to our email list).

  • To monitor the usage of our Site and improve user experience.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information only in the following situations:

  • Service Providers: We share your data with trusted third-party platforms that allow us to operate our business (such as Squarespace for web hosting and Mangomint for bookings and payments). These providers only have access to your Personal Data to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Payment Processors: We use third-party services for payment processing. We will not store or collect your full payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

  • Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Aura Spa, or prevent/investigate possible wrongdoing in connection with the Site.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to track the activity on our Site and hold certain information.

  • Functional and Required Cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

  • Analytics and Performance Cookies are used to view site traffic, activity, and other data.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Your Data Rights & Choices

  • Email Communications: You may opt out of receiving any, or all, marketing communications from us by following the unsubscribe link or instructions provided in any email we send (powered by Mangomint). Please note that even if you opt out of marketing emails, you will still receive transactional emails, such as appointment confirmations and receipts.

  • Updating Information: You may update or correct your personal contact information at any time by contacting us directly or updating your client profile during your next booking.

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means (including trusted partners like Mangomint and Squarespace) to protect your Personal Data, we cannot guarantee its absolute security.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: